Overdue, lost and damaged items

a lady returning books at the library

We do not charge or collect fees for overdue items; however, if items are overdue for more than 28 days, borrowing privileges are suspended members will be invoiced for the item replacement costs.

If items are returned, charges will be automatically removed and borrowing privileges restored.

Replacement costs apply for damaged items.

If you are experiencing financial difficulty

We encourage you to make payments on money owing for lost or damaged items if you can. But you don’t need to pay all at once. Please have a chat with one of our friendly library staff who can set up a payment plan for you. You can still visit and borrow library items if you have money owing.