Overdue, lost and damaged items

What to expect if you have overdue, lost or damaged items

• We do not charge or collect overdue fines.
• If items are overdue for more than 28 days, members will be invoiced for the item replacement costs and borrowing privileges suspended.
  If items are returned, charges will be automatically removed and borrowing privileges restored.
• Replacement costs apply for damaged items.

Options if you are experiencing financial difficulty

We encourage you to make payments on money owing for lost or damaged items if you can. But you don’t need to pay all at once. Please have a chat with one of our friendly team members who can set up a payment plan for you. You can still visit and borrow library items if you have money owing.